Returns and Exchanges

To initiate a return or exchange, please email us at support@azelefa.com

No return/exchange on our Hijab/Undercaps.

Returns and exchanges on clothing (except prayer sets) are accepted within 10 days of your delivery date, provided that the items meet the following criteria:

• The items must be in the same condition as when you received them, unworn or unused, with tags attached. All shipping fees paid on your original order are non-refundable.

You can exchange your item for the same item in another size, or exchange your product for a completely new item of your choice. Customers are required to cover any relevant shipping costs and duties associated with the exchange of an item.

Damaged:

We offer a 100% money back guarantee on all of our products if they are damaged or defective. If you receive a damaged or defective product, we will offer you a full refund or replacement at no additional cost. You can email our customer care team within 2 days at support@azelefa.com

Final Sale:

Please note that items purchased during any sales such as huge sales, Black Friday, clearance events (over 40% off) or any applicable sales are non-returnable and considered final sale. Any items marked Final Sale will not be approved for returns. We do not offer price match adjustments, returns, credits or exchanges for items that went on sale after your purchase date.

For hygiene reasons, we do not accept returns or exchanges on products from our Prayer Sets, Hijab Collection & Accessories.

Colors can vary depending on lighting and other factors, and we cannot offer refunds if there is a slight change in color from what is shown on our website or in product images. If you have any concerns about the color of an item, please contact our customer service team before placing your order.